Warranty
All MOTHERs are warranted for their life against manufacturer’s
defect. What does that mean? Well, if your puppy chews a hole
in your pack (not that it has ever happened to us), or if it
rips apart because you were using it as a tow sling to get your
bud’s rig out of a ditch (nope – never been there
either), or if you return it to us in ten years full of mildew
and sun faded from hunting 100 days a year then you are just
out of luck – go buy a new pack. However if your MOTHER
wears out or breaks from normal use, we’ll repair or replace
it, at our discretion. We may also, in some cases, just send
you the part or piece that will make your MOTHER whole again.
Just be sure to e-mail us for a return authorization number
and wait for the number to come back to you before sending your
pack to us. Packages arriving without a return authorization
number will be denied.